Help and support

1. Self-service resources

2. Contact channels

  • Issue tracker: bug tracker dedicated to your Software Assurance contract.

  • Support email: email dedicated to your Software Assurance contract.

3. Report a problem

Report problems through the support channel dedicated to your Software Assurance contract.

Include the product version, environment, steps to reproduce, expected and actual results, and relevant logs. Remove credentials and personal or customer data before sharing diagnostics.